FREQUENTLY ASKED QUESTIONS
How much is delivery?
Delivery is £3.99
Free delivery over £59
How do you ship your items?
We ship second class tracked.
Do you ship internationally?
Unfortunately not. We only ship within the UK currently.
How long will it take for my order to arrive?
Every item we hold is hand made so we make each item as it is ordered. With this in mind we still hope to get items sent out within a week.
How do I return my order?
Email customer service (email@example.com), provide your order number and reason for return. Customer service will get back to you to help further. Requests for refunds to be made within 14 days of receiving your items. Buyer covers cost of return postage.
Return to :- Unit 3, 40 Kingsway, Nottinghamshire , Kirkby in Ashfield, NG17 7BD
Can I exchange instead of requesting a refund?
Absolutely, we are happy to exchange within 14 days of receiving your items.
Where are the size guides?
Size guides are on each items product information. Simply click the item you like and select size guide on the right to bring up the size chart.
Do you have Social media?
Absolutely, follow us on instagram and Facebook @Cultchawardrobe.
If your items are hand made, what is the quality like?
We have personally chosen the clothing items, vinyl, sticker paper to ensure that the items you receive are high quality. We hand make and inspect every item before sending out to make sure you get the items just as you ordered.
Can I Pay via Paypal?
Unfortunately we do not have PayPal for purchases currently. We do accept card payment via secure checkout (Stripe).